Return Policy

At Afzal Computers, we aim to provide you with high-quality products and exceptional service. We understand that there may be instances where you need to return or refund a product, and we are here to help. Please read our policy carefully to understand your rights and responsibilities.

Manufacturer’s Warranty

Please note that Afzal Computers only provides the manufacturer’s warranty and does not quote any additional warranty from it’s end. The manufacturer’s warranty terms will apply to products sold by us.

Return Conditions

General Conditions:
•⁠ ⁠Different items have different return and refund policies, as specified at the time of purchase.
•⁠ ⁠Returns are not accepted for sold items unless there is a defect in the product, which will be covered under the manufacturer’s warranty.
•⁠ ⁠No warranty, replacement, or return will be entertained for burnt or damaged items under any circumstances.

Defective Items:
•⁠ ⁠If you receive a defective item, please contact our customer service team at support@afzalcomputers.com or 0333-4443006 or 042-36637755 within 1 Day of delivery. We will guide you through the process of returning the item under the manufacturer’s warranty.

International Warranty:
•⁠ ⁠International warranty claims are the responsibility of the customer. All charges, including delivery, for international warranty claims are the customer’s liability.

Return Process

1.⁠ ⁠Initiate a Return: Contact our customer service team at support@afzalcomputers.com or 0333-4443006 or 042-36637755 to initiate the return process. Please provide your order details and a description of the issue.
2.⁠ ⁠Prepare Your Package: Ensure the item is securely packaged in its original packaging. Include all original accessories, manuals, and documentation.
3.⁠ ⁠Shipping the Return: You will receive a return shipping label from our customer service team, if applicable. Attach the label to your package and drop it off at the designated shipping carrier. Shipping Charges are Customer’s Responsibility.

Contact Us

For any questions or concerns regarding our return and refund policy, please contact us at info@afzalcomputers.com or 0333-4443006 or 042-36637755. We are here to assist you and ensure your experience with Afzal Computers is satisfactory.